Callisto’s mission is to create technology to combat sexual assault, empower survivors, and advance justice. For us to fulfill our mission, our website, platform, and services need to be safe, and we must ensure that they are used as intended.

These Terms of Service (“these Terms”) are a set of rules that we enforce to keep our website, platform, and services safe for our users, for us, and for third parties. They also outline rights and responsibilities of you and of Callisto. Through the mycallisto.org website, you currently have access to certain content on sexual assault resources and may be invited to participate in surveys. Once additional features become available, these terms will be updated.

Binding Agreement: By using the mycallisto.org website, platform and service, you agree to abide by these Terms and you consent to our Privacy Policy. If you do not agree to these Terms, do not access or otherwise use any of our services.

1. Creating Your Account

Callisto Is by Invitation Only

Callisto Is for Individuals Only

Callisto Is Offered Only in the US

Minimum Age to Use Callisto

Account Information Must Be Accurate

2. Use of the Website, Platform and Services

No Fraudulent Accounts or Activities

Callisto’s Right to Ban Accounts

3. Links to Resources

Links to Third Party Resources

4. Callisto’s Rights and Licenses

Our Rights to Our Platform and Services

Your License to Callisto for Your Content

5. Legal Protection of Callisto

No Guarantee of Continued Service

As Is Service

No Warranty

No Waiver

No Assignment

Limitation of Liability

Indemnity

Termination and Survival

6. Dispute Resolution

7. Updating These Terms

8. How to Contact Us

1. Creating Your Account

Callisto Is by Invitation Only

The account creation feature is currently not available. Once available, you will need an account for most activities on our platform, including to create an entry identifying the offender. In order to be able to create an account, you have to be a student at a school in partnership with Callisto. This is because we want to make sure that only trusted people are able to create an account and only survivors of sexual assault are able to create an entry and identify an offender.

Callisto Is for Individuals Only

You must be an individual person to use Callisto. You may not create an account or use the services for or on behalf of a company, organization, government, or other legal entity. However, Callisto does partner with colleges to offer our services to their students.

Callisto Is Offered Only in the US

While we would love to help survivors all around the world, our platform and services are designed only for people who live in the United States, regardless of your immigration status (just living in the United States qualifies you for our service).

Minimum Age to Use Callisto

You have to be at least 13 years or older to create an account.

Account Information Must Be Accurate

The account creation feature is currently not available. Once available, when creating and managing your account, you must provide accurate and complete information, including a valid name and contact information that is yours and not someone else’s. When creating an account, don’t impersonate anyone, act on behalf of anyone or use a false name. When creating an entry, do not use fake contact information. We will immediately terminate accounts that we suspect are fake, fraudulent, or set up on someone else’s behalf. You may not transfer your account to someone else or use someone else’s account without their permission.

2. Use of the Website, Platform and Services

No Fraudulent Accounts or Activities

We believe survivors and we expect that all entries created by our users are truthful. We also know, however, that certain offenders use fraud and deception to access information about their victims, and that certain people would seek to discredit our mission. Though not currently an available feature, if we suspect that an account or entry has been created fraudulently, or that our platform is used in a way that is not aligned with our mission to protect and support survivors, we may immediately terminate the account.

Callisto’s Right to Ban Accounts

The account creation feature is currently not available. Note that Callisto has discretion in enforcing these Terms. We may terminate or suspend your access to our website, platform and services or disable your account at any time, and with or without notice to you, for any material or repeated violation of these Terms, or for engagement by you in fraudulent or illegal activities. You agree that we will have no liability to you or any third party for termination of your account, removal of your entry information or blocking of your access to our platforms and services.

3. Links to Resources

Links to Third Party Resources

When you use our platform, you will find links to other websites and publications that we suggest as resources for survivors. While we are careful about curating resources that will be helpful, we do not own or control these websites or publications, and therefore we are not responsible for the content or any other aspect of these third party sites, including their collection of information about you. You should read their terms and conditions and privacy policies.

4. Callisto’s Rights and Licenses

Our Rights to Our Platform and Services

All right, title, and interest in and to the Callisto platform and services including our website, our future applications, our databases, and the content our employees or partners provide through our website and services are and will remain the exclusive property of Callisto and its licensors. Our platform, website, and services are protected by copyright, trademark, and other laws of the United States. Nothing gives you a right to use the Callisto name or any of the Callisto trademarks, logos, domain names, and other distinctive brand features.

You may not do any of the following while accessing or using the Callisto website, platform, and services:

  • access, tamper with, or use non-public areas of the platform, Callisto’s computer systems, or the technical delivery systems of Callisto’s service providers or access our APIs via any means other than through the intended use of the Callisto platform and website
  • disable, interfere with, or try to circumvent any of the features of the platforms related to security or probe, scan, or test the vulnerability of any of our systems
  • copy, modify, create a derivative work of, reverse engineer, reverse assemble, or otherwise attempt to discover any infrastructure, server configuration or private keys of Callisto, its users, or its Legal Options Counselors
  • access or search or attempt to access or search our platform database by any means (automated or otherwise); scrape, spider, use a robot, or use other automated means of any kind to access the website, platform or services
  • in any way use the Callisto services to send altered, deceptive, or false source-identifying information (such as sending email communications falsely appearing as Callisto); or interfere with, or disrupt (or attempt to do so), the access of any user, host, or network, including, without limitation, sending a virus, overloading, flooding, spamming, mail-bombing the platforms or services, or in any other manner interfering with or creating an undue burden on the services.

Your License to Callisto for Your Content

When you post comments, questions, reviews, and when you submit to us ideas and suggestions for new features or improvements, you authorize Callisto to use and share this content with anyone, distribute it and promote it on any platform and in any media, and to make modifications or edits to it as we see fit. This includes using your testimonials to promote our platform. You also agree to all such uses of your content with no compensation paid to you. We promise however that we will never post any sensitive information that identifies you without your consent. See our Privacy Policy for more details.

5. Legal Protection of Callisto

No Guarantee of Continued Service

We may decide to cease making available the Callisto platforms, website, or services or any portion of the services at any time and for any reason. Under no circumstances will Callisto or its affiliates, suppliers, partners or agents be held liable for any damages due to such interruptions or lack of availability.

You should not consider Callisto a place where you store information or evidence. We are not an archiving service. We do not promise to store or make available on our platform any entry data. You are solely responsible for keeping backups of all information you submit on the Callisto platform.

We will not be liable to you for any delay or failure to perform any obligation we have under these Terms if the delay or failure is due to events which are beyond our reasonable control, including but not limited to any strike, blockade, war, act of terrorism, riot, natural disaster, failure or diminishment of power or of telecommunications or data networks or services, or refusal of approval or a license by a government agency.

As Is Service

Use of the Callisto platform, website and services is at your own risk. These (including the content you find) are provided on an “AS IS” and “AS AVAILABLE” basis. Callisto and its affiliates, suppliers, partners, and agents expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of title, merchantability, fitness for a particular purpose and non-infringement.

No Warranty

Callisto and its affiliates, suppliers, partners and agents make no warranty that (i) its website, platform or any services provided will meet your requirements; (ii) the website, platform or services will be uninterrupted, timely, secure or error-free or that Callisto will fix any errors; (iii) you will obtain any specific results from use of the website, platform or services; or (iv) any content on the website, platform or services is accurate, complete, reliable, current or error-free. Any content obtained through use of the website, platform or services is obtained at your own discretion and risk and Callisto shall not be responsible for any damage caused to your computer or data or for any bugs, viruses, Trojan horses or other destructive code resulting from use of the website, platform or services. Some states do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. You may also have other legal rights, which vary from state to state.

No Waiver

Even if we are delayed in exercising our rights or fail to exercise a right in one case, it does not mean we waive our rights under these Terms, and we may decide to enforce them in the future. If we decide to waive any of our rights in a particular instance, it does not mean we waive our rights generally or in the future.

No Assignment

These Terms, and any rights and licenses granted to you under these Terms, may not be transferred or assigned by you, but may be assigned by us to another organization, company or person without restriction.

Limitation of Liability

To the fullest extent permitted under law, Callisto and its affiliates, suppliers, partners and agents have no obligation or liability (whether arising in contract, warranty, tort (including negligence), product liability, or otherwise) for any indirect, incidental, special, punitive, or consequential damages or liabilities (including, but not limited to, any loss of data or content, revenue or profit, or personal injury or death) arising from or related to your use of the website, platform, or services, or any content provided, even if we have been advised of the possibility of such damages in advance. This limitation applies to damages arising from (i) your use or inability to use the website or platform and access the services; (ii) cost of procurement of substitute products or services; (iii) unauthorized access to or alteration or distribution of content you submit through the platforms; (iv) third party content made available to you through the platform or services; or (v) any other matter relating to any aspect of the website, platform or services, including any future applications, email communications, and Callisto content on third party sites. Some countries and states do not allow the limitation or exclusion of incidental, consequential, or other types of damages, so some of the above limitations may not apply to you.

Notwithstanding anything to the contrary contained herein, Callisto’s liability and the liability of each of its affiliates, suppliers, partners, and agents to you or any third parties under any circumstance is limited to the greater of one hundred dollars ($100).

Indemnity

You agree to indemnify, defend (if we so request), and hold harmless Callisto and its affiliates, suppliers, partners, and agents from and against any claims, demands, losses, damages, or expenses (including reasonable attorneys’ fees) arising from the information you post or submit, your use of and connection to the Callisto website, platform, applications, or services, your violation of these Terms or your violation of any rights of any third party. Your indemnification obligation will survive the termination of these Terms and your use of the website, platform and services.

Termination and Survival

These Terms are in force and applicable to you for as long as you continue to use Callisto and as long as you have an account with Callisto. Sections 5 through 8 shall survive the expiration or termination of these Terms.

6. Dispute Resolution

Callisto is a California-based organization and these Terms are governed by laws of the State of California and the United States of America, without regard to their conflict of law principles. If a court having proper authority decides that any portion of these terms, policies, and guidelines are invalid, only the part that is invalid will not apply and the rest will still be in effect.

In the event of any dispute between you and us arising from or relating to these Terms or your use of the Callisto platform, website or service, we shall use our respective best efforts to settle the dispute. If a dispute arises, the complaining party shall provide written notice to the other party in a document specifically entitled “Notice of Dispute,” specifically setting forth the precise nature of the dispute. Please send any Notice of Dispute to us via email at [email protected]. Following Callisto’s receipt of the Notice of Dispute, the parties shall consult and negotiate with each other in good faith and, recognizing their mutual interest, attempt to reach a just and equitable solution of the dispute that is satisfactory to both parties.

If the parties are unable to reach a resolution of the dispute through this dispute resolution mechanism within 90 days of the receipt of the Initial Notice of Dispute, then any subsequent claim, legal proceedings, or litigation arising in connection with the Callisto services will be brought solely in the federal or state courts located in San Francisco County, California, United States, and you consent to the jurisdiction of and venue in such courts and waive any objection as to inconvenient forum.

7. Updating These Terms

From time to time, we may update these Terms to clarify our practices or to reflect new or different practices (such as when we add new features), and Callisto reserves the right in its sole discretion to modify and/or make changes to these Terms at any time. If we make any material change, we will notify you using prominent means such as by posting a notice through our website. Modifications will become effective on the day they are posted unless stated otherwise.

Your continued use of our website, platform or services after changes become effective shall mean that you accept those changes. Any revised Terms shall supersede all previous Terms.

8. How to Contact Us

We would love to hear your questions, concerns, and feedback about these Terms and our website, platform, and services. If you have any questions or suggestions for us, or need help, feel free to contact our support team at [email protected].

Because email communications are not always secure, please do not include sensitive information in your messages to us.